Rarely a user will have a problem viewing the next page of a search result.
The user clicks on "next" and then "zero results" is displayed. There are
a few things that can cause this: ex. Having multiple tabs open, cookie
issues, etc.
If this happens
1. Close your browser
2. Open the browser and go to www.gaswork.com
3. Click on the search again and go directly to the next page.
Don't navigate away and then come back or have multiple tabs/windows open
with multiple searches.
If you have any question, please contact us at support@gaswork.com or 1-800-828-2203.
Incidentally, here is our programmer's explanation:
This issue will happen if for any reason the user's session and/or cookies
are wiped or don't exist. The search criteria is stored in the users session
after they submit the search form, so if something happens to the session
while navigating to the different result pages it will effect the displayed
results.
Examples of this may be:
- having multiple tabs/windows open with multiple searches
- navigating to different pages on the site and then going back to the results page
- letting the session cookie expire (idle for 8+ hours)
After this happens the user must start the search over, ie: going to the
search page and re-entering the criteria.